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Swap Out FAQ

  1. How can Cellswapper.com Help Me?
  2. Why would Somebody want to Take over my contract?
  3. What are the Early Termination fees I would Save by using CellSwapper.com?
  4. How can Cellswapper get me out of my contract without Any Early Termination fees?
  5. I want to get out of my cell phone contract without paying Any Termination fees. What do I do now?
  6. Should I offer my old phone as an incentive to potential buyers? How can I do it?
  7. What is the contract Transfer Process? How long does it take?
  8. Do I have Any responsibilities once my contract has been transferred?
  9. Can I keep my current phone number?
  10. How do I communicate with a potential buyer?
  11. Will all my Private information be Protected?
  12. What are the fees involved for using this service?
  13. Are there Any other costs involved besides the posting and/or service fee?
  14. How do I post multiple phones or lines?
  15. How long will my cell phone plan be posted on CellSwapper.com?
  16. Can I Edit my posting?
  17. What do I do if I want to temporarily remove my cell phone plan posting?
  18. What do I do after my contract is assumed?
  19. Once somebody takes over my plan, do I have to subsequently take over another plan?
1. How can Cellswapper.com Help Me?

If you are currently dissatisfied with your cell phone or plan, or simply want to cancel your current service, there are Not Many viable ways to get out of your contract. Due to the High Early Termination Fees, ranging between $150 to $250 per plan, you are may be one of almost half of all cell phone customers who are forced to remain stuck in their contract.* With Cellswapper.com, you can find somebody to take over your cell phone contract and Avoid paying Any early termination fees.
*According to the US Public Interest Advocate Group, August 2005
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2. Why would somebody want to Take over my contract?

There are Millions of consumers who would jump at the chance to get a New Service with Only a Short-Term contract And No Activation fees.
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3. What are The Early Termination fees I would Save by using CellSwapper.com?

AT&T: $175 per Phone Line
Verizon: $175 per Phone Line
Sprint: $150 per Phone Line
Cingular: $150 per Phone Line or up to $240 per Phone Line in NY
T-Mobile: $200 per Phone Line
Nextel: $200 per Phone Line
CellularOne: $200 Phone Line
Centennial: $250 per Phone Line
Alltel: $200 per Phone Line
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4. How can Cellswapper get me out of my contract without Any Early Termination fees?

CellSwapper.com has discovered that your carrier will Only charge you an early termination fee if they Do Not have somebody to pay the monthly fees for the remainder of the contract. By Finding another party to takeover your plan, the Carrier is Ensured that somebody else will continue paying them a monthly fee.

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5. I want to get out of my cell phone contract without paying Any Termination fees. What do I do now?

Posting your plan is Easy. First, click on the "Swap Out" tab at the top of the webpage. Enter All required Plan Information such as monthly payments, anytime/night/weekend minutes, mobile-to-mobile minutes, etc and your personal details. Decide on any incentives you might want to offer to Speed up the process of Finding somebody who is willing to assume your contract. A common incentive is cash, your old phone, and/or accessories.
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6. Should I offer my old phone as incentive to potential buyers? How can I do it?

We recommend offering your old phone as part of your offering. This will make your posting much more Attractive to potential buyers.

How do I add that to my plan posting? Easy. On the Plan Promotion page, simply select the brand of phone and model and Cellswapper.com will automatically post a picture and the specs of your phone. CellSwapper has a complete up-to-date database of phones along with their pictures and descriptions.

If your phone is not in our database, you also have the option to Upload a picture of it as well as provide the phone details. You can do this by clicking the "Find Phone Image" link next to the Phone Model dropdown box.
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7. What is the contract Transfer Process? How long does it take?

Once your cell phone plan is posted on CellSwapper.com, it will have National Exposure. Buyers searching for a cell phone plan will search through the listings for a plan that appeals to them. When your plan is selected, you will receive a message from the buyer.
If you are a Power Swapper ($18.95 posting fee) you will Not be required to give Any additional fee and will receive Full contact details of any buyer that contacts you, as well as Transfer Instructions and Support.

You can Upgrade to become a Power Swapper or Showcase Poster at Anytime, from the My Account page.

Once you have located a buyer, the exact process will vary depending on the carrier. Please select a carrier to see their specific Transfer Process Information:

AT&T
Current Early Termination Fee: $175 per phone
Process completed over the phone through Cingular/AT&T
Transfer completed in 15 minutes.
Verizon
Current Early Termination Fee: $175 per phone
Process completed on the phone through Verizon.
2-3 days transfer processing time.
Sprint
Current Early Termination Fee: $150 per phone
Process completed through local Sprint store.
Transfer completed Immediately.
Cingular
Current Early Termination Fee: $150 per phone or up to $240 per phone in NY
Process completed over the phone through Cingular/AT&T
24 hour transfer processing time.
T-Mobile
Current Early Termination Fee: $200 per phone
Process completed over the phone through T-Mobile.
24-48 hour transfer processing time.
Nextel
Current Early Termination Fee: $200 per phone
Process completed over the phone through Nextel.
7 business day transfer processing time.
CellularOne
Current Early Termination Fee: $200 per phone
Process completed through local CellularOne store.
Transfer completed Immediately.
Centennial
Current Early Termination Fee: $250 per phone
Process completed through local Centennial store.
24-48 hour transfer processing time.
AllTel
Current Early Termination Fee: $200 per phone
Process completed through local AllTel store.
Transfer completed Immediately.

Verizon and ATT-Cingular have recently changed their policy regarding contract transfer. They now require that a person can not assume the remainder of a contract that is less than 12 months or 11 months respectively. Therefore, no Verizon postings on the Cellswapper site will drop below 12 months and no ATT-Cingular contract below 11 months, to reflect this new reality.

There is still great value for a buyer in using Cellswapper to get new wireless service. Firstly, almost all new Verizon contracts are 24 months and with Cellswapper they are 12 months. Secondly, with Cellswapper you can often get plans that are no longer available with new Verizon service.

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8. Do I have Any Responsibility once my contract has been transferred?

No. Once your plan has been Transferred, the buyer assumes All financial responsibilities for the cell phone plan. Your Name and Personal Information on your old contract is now Replaced by the buyer's information.
9. Can I keep my current phone number?

When swapping out of a contract, you can usually Avoid losing your number by "Porting" your number Before the Actual Transfer. However, the porting process is entirely under the jurisdiction of the carrier and is beyond our control. Porting policies seem to change very often with each carrier. Therefore, we suggest that to get a definitive answer to your question please contact your specific carrier.

10. How do I communicate with a potential buyer?

When a buyer is Interested in your plan, they will contact you through the Cellswapper Messaging Service. To respond to their message and Begin the Transfer Process, simply click on the link in the email you receive. Alternatively, you can go to your My Account page and then to My Messages and click the Reply Button next to the relevant message.

Please note that, we Strongly Recommend keeping All communication to the Cellswapper Messaging Service. This way, we will be able to provide Effective Support during the Transfer Process.

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11. Will All my Private Information be Protected?

Yes. CellSwapper uses 128-bit SSL encryption when collecting All Private Information.
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12. What are the fees involved for using this service?

CellSwapper Offers the following choices for giving the website fee:

1. 
Power Poster - Give $18.95 Right Now and No additional Success fee. This includes your Basic Posting as well as Featured, Prominent Placement of Your Plan. This will Ensure Greater Exposure of Your Plan to Potential Buyers. Click Here to View a Featured Placement sample .
2. 
Showcase Posting - Give $24.95 Right Now and get Your Phone SHOWCASED on Cellswapper.com HOMEPAGE, Priority Placement And Maximal Exposure, to Ensure you Find a Buyer as soon as possible.

Please note that No Refunds are available for the service fee.

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13. Are there Any other costs involved besides the posting and/or success fee?

Yes. If you choose to offer a cash incentive to Help Promote Your Plan; additionally, if you are offering your old phone, you will be Required to send your SIM card and phone to the person who takes over your contract.
14. How do I post multiple phones or lines?

Multiple phones - If you have more than one phone, please post your Best phone and simply provide details of the other phone(s) in the "Additional Note" form.

Multiple lines - Please provide Full details of multiple phone lines using the "Addition Note" form.
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15. How long will my cell phone plan be posted on CellSwapper.com?

Plans Remain Posted until they are Taken over. If you wish to remove or edit your posting, you can Easily do that from the My Account page. Simply click the My Posted Plans and proceed to edit or remove your plan(s).
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16. Can I Edit my posting?

Yes. You can Edit your posting at Anytime by clicking on the "My Account" tab, then select My Posted Plans. 
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17. What do I do if I want to remove my cell phone plan posting?

Go to "My Account" page, and then click My Posted Plans and click on delete. This will remove your posting from the site.
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18. What do I do after my contract is assumed?

If your carrier uses SIM cards, you Must Send the SIM card to the buyer. We recommend deleting all contact information from the SIM card before sending it. If you are also sending your cell phone, we recommend deleting all contact information from the cell phone as well.
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19. Once somebody takes over my plan, do I have to subsequently take over another plan?

No, you are free to get a plan from anywhere. But, if you Take over another person's plan from the Website, you will be Refunded 25% of your service fee.
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